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PreLoved AI Terms and Conditions

Last updated: September 26, 2026

These Terms & Conditions ("Terms") govern your use of PreLoved AI, including our iOS app, our web app at app.prelovedai.com and our Android app (together, the "App"). By using the App, you agree to these Terms.

1. Use of the App

  • The App is provided "as is" with no guarantees of availability, accuracy, or reliability.
  • You agree to use the App in compliance with all applicable laws and Vinted’s terms of service.
  • We reserve the right to modify, suspend, or discontinue the App at any time without notice.
  • PreLoved AI is not affiliated with or endorsed by Vinted. All trademarks are property of their respective owners.

2. Disclaimer of Liability

To the fullest extent permitted by law, AuroraApps/Daniel Steel is not liable for:

  • Loss of data, service interruptions, or technical failures.
  • Inaccuracies, bugs, or errors within the App.
  • Any direct, indirect, incidental, or consequential damages from using the App.
  • Any issues arising from the use of generated content on Vinted or other platforms.

We do not guarantee that the App will function without errors or interruptions.

3. Purchases & Subscriptions

  • The App offers in-app purchases, including monthly subscriptions and premium features.
  • Subscriptions apply only while the App remains available. If the App is removed, any purchase agreement is considered terminated; any refunds are handled as described below, in line with your statutory rights.
  • If you subscribe in the iOS app, you pay through Apple’s App Store. You can cancel at any time in your Apple ID’s subscription settings, and your subscription stays active until the end of the current billing period. Refunds for App Store purchases are handled by Apple (see section 9).
  • If you subscribe on our website or in our Android app (available on Google Play), you pay through PayPal, not through Google Play. You can cancel at any time from the Manage Subscription page in the App or in your PayPal account. Cancelling from the Manage Subscription page ends your access straight away. For a refund, contact us at support@prelovedai.com; we deal with refund requests in line with any guarantee shown when you bought and your statutory rights.
  • We are not responsible for any issues related to payment processing, failed transactions, or subscription management handled by third-party platforms (e.g., Apple’s App Store or PayPal). Payments are also subject to the terms of those platforms.
  • We do not guarantee uninterrupted access to premium features or subscription services and are not liable for any loss or damages resulting from service interruptions or changes to subscription offerings.

4. No Guarantees & Service Interruptions

  • The App may experience downtime or unexpected issues.
  • We do not provide compensation for service failures, lost data, or discontinued features.

5. Intellectual Property

  • All rights, including trademarks, copyrights, and proprietary content, belong to Daniel Steel.
  • You may not copy, modify, or distribute our content without prior written consent.

6. Termination

We may terminate or restrict access to the App at any time if these Terms are violated. Upon termination, you must stop using the App.

7. Changes to These Terms

We may update these Terms from time to time. Continued use of the App after changes constitutes acceptance of the new Terms.

8. Use of AI and Third-Party Services

PreLoved AI uses third-party AI services, including Google Gemini, OpenAI and Kie AI, to analyse your photos and create content such as item descriptions and AI model photos. By using the App, you acknowledge and accept that:

  • Generated content is produced by artificial intelligence and may not always be accurate, complete, or error-free.
  • We are not responsible for the accuracy, legality, or appropriateness of any content generated by AI models.
  • These third-party providers may process data as part of the content generation process, subject to their own terms and privacy policies.
  • You are solely responsible for reviewing and editing generated content before using it in your Vinted listings or elsewhere.

9. Your Use of Vinted & Refunds

  • You are responsible for your own Vinted account and listings, and for following Vinted’s terms, rules and policies.
  • You use content generated by the App, including descriptions, prices and photos (such as AI-generated model photos), at your own risk, and you should review it before posting it on Vinted.
  • We are not responsible or liable for any action Vinted takes (including removing, hiding or rejecting your listings, or restricting, suspending or terminating your account), or for any resulting loss of sales. Such actions are not grounds for a refund from us.
  • Subscriptions bought in the iOS app are paid through Apple’s App Store, so refunds for them are handled by Apple under Apple’s terms. We cannot process App Store refunds ourselves; you can request one from Apple at reportaproblem.apple.com. For purchases made on our website or in our Android app, see section 3.
  • Nothing in these Terms affects your statutory rights as a consumer.

10. Contact Us

If you have any questions about these Terms, contact us at support@prelovedai.com, or send us a message through Messages in the iOS app.